Stardom Plush Pillow Top 13.5"
FAQs
What is a floor model?
A floor model is the exact piece displayed in our showroom. It hasn’t been in anyone’s home, but it has been on the floor for customers to view in a controlled environment.
Are floor models final sale?
Yes. All floor model purchases are final sale. No returns, exchanges, or refunds.
Why are floor models discounted?
Because they’re one-of-one and may have light signs of showroom life, small scuffs, minor marks, slight fabric variation or gentle wear from display.
What condition can I expect?
Floor models are sold as-is. Condition varies by item, so we highly recommend inspecting in person before purchasing.
Can I inspect the item before I buy?
Yes, and we encourage it. Please check:
- corners/edges and surfaces for scuffs
- fabric for snags/pilling/shading
- drawers/doors/mechanisms (if applicable)
- stability and overall comfort
Will I get the exact item I saw in store?
Yes. Floor models are sold as the exact piece on display, what you see is what you’re buying.
Can you deliver floor model(s)?
Yes, delivery is available. Timing and fees depend on item size and location. Our team will confirm details at checkout.