MiiX Verified! ✪

Before any floor model is listed, our team inspects it in person to make sure it’s worthy of your home. This piece has passed a 20+ point checklist (stability, structure, function, and visible wear), and it’s priced accordingly, so you know exactly what you’re getting.

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try before you buy in-store.

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FAQs

What is a floor model?

A floor model is the exact piece displayed in our showroom. It hasn’t been in anyone’s home, but it has been on the floor for customers to view in a controlled environment.

Are floor models final sale?

Yes. All floor model purchases are final sale. No returns, exchanges, or refunds.

Why are floor models discounted?

Because they’re one-of-one and may have light signs of showroom life, small scuffs, minor marks, slight fabric variation or gentle wear from display.

What condition can I expect?

Floor models are sold as-is. Condition varies by item, so we highly recommend inspecting in person before purchasing.

Can I inspect the item before I buy?

Yes, and we encourage it. Please check:

  • corners/edges and surfaces for scuffs
  • fabric for snags/pilling/shading
  • drawers/doors/mechanisms (if applicable)
  • stability and overall comfort

Will I get the exact item I saw in store?

Yes. Floor models are sold as the exact piece on display, what you see is what you’re buying.

Can you deliver floor model(s)?

Yes, delivery is available. Timing and fees depend on item size and location. Our team will confirm details at checkout.

Free shipping over $3000+

FAQs

Please read our FAQs page to find out more.

Do you offer Delivery & Assembly?

Yes! We offer white-glove Delivery & Assembly across Metro Vancouver and surrounding regions. Fees vary by distance and order size.

How much does delivery cost?

Delivery fees vary by location:

  • Richmond: $120
  • Vancouver, Burnaby, New Westminster: $150
  • Surrey, Tsawwassen: $180
  • West/North Vancouver, White Rock, Coquitlam: $200
  • Port Coquitlam, Port Moody, Langley: $250
  • Maple Ridge, Pitt Meadows: $350
  • Abbotsford, Mission: $400
Where is MiiX showroom Located?

Our 45,000 sq. ft. showroom is located at 5520 Minoru Blvd, Richmond, BC.

Can I view all products in person before purchasing?

Absolutely. Most of our pieces are on display. Feel free to visit us and test them out. We are open daily from 11AM - 6PM

What’s your return & exchange policy?

Eligible items may be returned or exchanged within 7 days. Items must be in original condition.

Certain items (like clearance or final sale) are not returnable/exchangeable.


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